We work hard to get every order out the door as quickly as possible.

Orders usually ship within 3–5 business days. Once your package is on the way, you'll receive tracking information by email.

Shipping times vary depending on where you live, and international orders may take a little longer due to customs processing. Once a package leaves our hands, delivery is up to the carrier, but if something doesn't seem right, reach out. We're always happy to help.

For all returns and exchanges please visit our Kids Of Immigrants Return Portal. You can also exchange items purchased online at the Flagship Store.

Footwear Policy

All sales are final. There are no returns or exchanges on footwear. We are not responsible for any import taxes or duties. Regulations for import duties and taxes may vary by country. We are not able to provide any information nor predict the amount that will be due.

Return Policy

Kids Of Immigrants will happily grant a return for online store credit only. We unfortunately do not offer reimbursement for the original shipping cost and you will be solely responsible for the returned item(s) shipping cost. The following requirements must also be met: 

I. Item(s) are within 14 days of delivery date  

II. Item(s) are perfect, unworn in its new condition with all tags still attached.  

III. Items(s) are not “Final Sale” or “LOVE Bundle” products

Exchange Policy

Kids Of Immigrants will happily grant an exchange only. We unfortunately do not offer reimbursement for the original shipping cost and you will be solely responsible for the returned item shipping cost. The following requirements must also be met:

I. Item(s) are within 14 days of delivery date  

II. Item(s) are perfect, unworn in its new condition with all tags still attached.  

III. Items(s) are not “Final Sale” or “LOVE Bundle” products

Domestic (US) Return Policy 

We do not assume the responsibility of compensation or any reimbursement of returned packages that are lost, damaged or stolen during transit without the proof of delivery to Kids Of Immigrants. 

International Return Policy

Duties and customs fees paid in advance are considered non-refundable.  We do not assume the responsibility of compensation or any reimbursement of returned packages that are lost, damaged or stolen during transit without the proof of delivery to Kids Of Immigrants. 

Please contact help@kidsofimmigrants.us with any additional questions if not answered on this page.  

Every product includes its own size guide because not every fit is the same.

You'll find measurements and fit notes on each the size chart to help you choose the right size.

Still unsure? Reach out. We'd rather help you find the right fit the first time.

KOI accepts the following payment methods for online purchases:

• All major credit cards, as shown at checkout

• PayPal: if you do not have an account yet, you can create one while shopping with us

• Google Pay

• Shop Pay

• Venmo

As soon as your order ships, you'll receive an email with your tracking number. We'll keep you updated by email every step of the way until it arrives. If you need help at any point, just reach out.

You'll find us at:

4873 Melrose Ave.
Los Angeles, CA 90029

Monday–Saturday: 11AM–7PM
Sunday: 12PM–6PM

No, at this time you cannot pick up online orders at the Flagship.

Absolutely. From watch parties and workshops to exhibitions, conversations, youth programming, and neighborhood gatherings, our space was built to bring people together.

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